Privacy Policy

EnergyGlow (“we,” “our,” or “us”) is committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or interact with our website, [www.energyglow.online] (the “Site”).

By using the Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information depending on how you interact with the Site:

  • Personal Information: When you fill out forms, contact us, or make a purchase, we may collect personal information, such as your name, email address, phone number, company name, and billing or shipping information.

  • Non-Personal Information: We may automatically collect non-personal information, such as your IP address, browser type, operating system, and browsing behavior (e.g., pages viewed, time spent on the site) using cookies, web beacons, or other tracking technologies.

  • Payment Information: If you make a purchase, we may collect payment information such as your credit card details. This data is handled securely in compliance with applicable payment processing standards.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Site.
  • Process transactions and deliver products or services.
  • Respond to your inquiries, requests, or customer service needs.
  • Send you updates, newsletters, and marketing communications (if you opt-in).
  • Analyze usage patterns to improve user experience and website functionality.
  • Ensure compliance with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and recognize you during future visits.

You can control cookies through your browser settings, but disabling certain cookies may affect your ability to use some features of the Site.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties, such as:

  • Service Providers: We may share your information with service providers who help us operate the Site, process payments, or provide customer support. These service providers are required to protect your information and only use it as instructed by us.

  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

5. Data Security

We implement reasonable security measures to protect the personal information you share with us from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

6. Your Privacy Rights

You may have certain rights regarding your personal information, including:

  • Access to the personal information we hold about you.
  • Correction of inaccurate or incomplete information.
  • Request to delete your personal data.
  • Opt-out of receiving marketing communications.

To exercise these rights, please contact us at [insert contact email or form link].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We encourage you to review this policy periodically for the latest information on our privacy practices. The effective date of the current policy will be displayed at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: Contact@energyglow.online